Back to blog

CSAT

What Is Customer Service Vision? (+ How To Create One?)

Simon Sinek, the renowned New York best-selling author, once said — “It’s not what you do, it’s why you do it.”...

Modern-day customers have a truckload of options — a fact that tends to push companies to aggressively improve their customer service...

As a business owner, you should have clarity over how happy your customers are with the products and services you offer....

The era of “Grand Resignation” is here and managers across industries are already feeling the heat. A study by Allegis Group...

In the world of customer service, there is one metric that reigns supreme: CSAT or Customer Satisfaction Score. But what is...

With the increase in customer expectations and the need for organizations to differentiate themselves, the use of customer...

Ask any business owner and they’ll tell you how crucial customer loyalty or satisfaction is to their business effectiveness. Some may...