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improve customer experience website
January 17, 2024TipsCX

9 Ways To Improve Customer Experiences On Your Website

The world of business is constantly changing. In order to keep up, businesses need to focus on ensuring high levels of...

Why Reducing Customer Effort Is Important For Growth?
January 15, 2024TipsCES

Why Reducing Customer Effort Is Important For Growth? (2024)

Did you know the best marketing investment a company can make to boost business growth has nothing to do with marketing...

Best Retention Bonus Examples
January 15, 2024TipsCSAT

7 Best Retention Bonus Examples For Managers (2024)

The era of “Grand Resignation” is here and managers across industries are already feeling the heat. A study by Allegis Group...

Collect Feedback For Websites
January 15, 2024TipsFeedback

10 Best Ways To Collect Feedback For Websites (2024)

Satisfying your customers in terms of web design should be your top priority. If your customers can’t checkout properly...

retail customer experience
January 15, 2024TipsCX

Top 12 Retail Customer Experience Strategies (2024)

Customer experience is the backbone of retail success. It’s as simple as that. Happy customers tend to return, make repeated purchases,...

customer value in marketing
January 15, 2024TipsCSAT

15 Ways To Create Customer Value In Marketing (+ Tips)

Customers across industries are always looking beyond the basics like price and quality. Indeed, these fundamental factors still lure them to...

respond to negative feedback
January 6, 2024TipsFeedback

How To Respond To Negative Feedback? (11 Best Tips)

No matter how well-established your business is in the market, negative feedback from a customer always hits where it...

respond to feedback
December 21, 2023TipsFeedback

How To Effectively Respond To Feedback? (11 Best Ways)

How prepared are you to counter customer feedback? Do you have the necessary tools or systems in place to make an...

metrics for customer satisfaction
December 19, 2023TipsCSAT

Top 15 Metrics For Customer Satisfaction (You Need to Track)

If there’s one thing that has been steadily declining in brands across industries, it has to be customer satisfaction...

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